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Outreach Associate

General, Latinx, or AANHPI Concentration


To apply: Please contact

FMLA Status:  Non-exempt – Hourly
Reports to: Outreach Director
Hours per week: 10 – 25 hours per week
Rev Date:  5/2024

Job Description:

Outreach Associates will execute and promote all outreach activities related to NAMI SMC’s programming and community. This job can have different population focuses including General, Latinx, or AANHPI.

Primary Duties and Responsibilities:

  • Participate in all scheduled community outreach events related to your population focus – resource fairs, tabling, etc.
  • Attend NAMI SMC programming as needed to relay program goals in outreach efforts
  • Perform necessary administrative activities in order to track all outreach activities
  • Actively promote NAMI SMC programs across all aspects of the organization
  • Ensure all interested program participants have access to all program info
  • Collaborate with outreach director regularly to stay informed on the status, challenges, metrics, and needs of the outreach program

Education, Skills, and Abilities

  • Ability to multi-task and prioritize in a dynamic environment
  • Strong communication and organizational skills

Proficiency in the use of computers for:

  • Google and Microsoft Office
  • Data Entry / Tracking
  • Zoom & Other Tele-Conferencing Platforms

Personal characteristics

  • Build Trusted Relationships: Establish and maintain healthy working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Creativity/Innovation: Develop new and unique ways to improve operations of the program.
  • Foster Teamwork: Work collaboratively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.


  • Flexible work schedule
  • Opportunities for professional development and continuing education in diversity, equity, and inclusion.
  • Meaningful work in a collaborative and supportive team environment, dedicated to promoting diversity, equity, and inclusion in all aspects of our organization’s operations.



  • Hourly Rate: $24 – $26 (depending on experience)

To apply: Please contact