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NAMI San Mateo County is Hiring!

NAMI San Mateo County is Hiring! Executive Director

Job Profile

The Executive Director is responsible for the successful leadership, development, and management of the organization in partnership with the Board of Directors.

Overview: The Executive Director of NAMI San Mateo County will oversee all of the current and future programs of the affiliate, its volunteers and staff, while maintaining the integrity and high standards and rate of community involvement in our area. Working with the board to implement the current Strategic Plan while planning towards a greater vision is critical. Positioning NAMI San Mateo County for successful pursuit of public and private funding opportunities is a key component of the position. Hands-on work is frequently required at all levels of the job. Administrative and fiscal oversight is required. Participation at community and advocacy events is expected when appropriate.

Primary Duties and Responsibilities:

The Executive Director is responsible for performing or delegating the following:


· Participate with Board of Directors in developing a vision and strategic plan to guide the organization. Pursue funding and partnering opportunities that enable the plan to succeed.

· Identify, assess, and inform Board of Directors of internal and external issues that affect the organization

· Act as a professional advisor to Board of Directors on all aspects of the organization’s activities

· Foster effective teamwork between Board of Directors and Executive Director and between Executive Director and staff

· Act as a spokesperson for the organization, along with President and other Board members.

· Conduct official correspondence on behalf of Board of Directors or jointly with the Board as appropriate

· Represent the organization at community activities to enhance the organization’s community profile and position the organization for furthering its mission and visibility.

Operational planning and management

· Develop an operational plan incorporating goals and objectives that work towards the strategic direction and sustainability of the organization

· Ensure that the operation of the organization meets the expectations of its clients, Board of Directors, and Funders

· Oversee efficient and effective day-to-day operation of the organization

· Draft policies for the approval of Board of Directors and prepare procedures to implement the organizational policies; review existing policies on an annual basis and recommend changes to Board of Directors as appropriate

· Ensure that personnel, client, donor, and volunteer files are securely stored and privacy/confidentiality is maintained

Program planning and management

· Oversee planning, implementation, and evaluation of the organization’s programs and services

· Ensure that programs and services offered by the organization contribute to the organization’s mission and reflect the priorities of Board of Directors

· Monitor day-to-day delivery of the programs and services of the organization to maintain or improve quality

· Oversee planning, implementation, execution, and evaluation of special projects

Human resources planning and management

· Determine staffing requirements for organizational management and program delivery

· Oversee implementation of human resources policies, procedures, and practices including the development of job description for all staff

· Establish positive, healthy, and safe work environment in accordance with all appropriate legislation and regulations

· Recruit, interview, and select staff with the right technical and personal abilities to help further the organization’s mission

· Implement performance management process for all staff that includes monitoring the performance of staff on an ongoing basis and conducting an annual performance review

· Coach and mentor staff as appropriate to improve performance

Financial planning and management

· Work with staff and Board Treasurer to prepare a comprehensive budget

· Work with Board of Directors to secure adequate funding for the operation of the organization

· Oversee the development and implementation of fundraising plans and funding proposals to increase the funds of the organization

· Ensure that sound nonprofit organization bookkeeping and accounting procedures are followed and that required tax and other filings are submitted.

· Administer funds of the organization according to the approved budget and monitor the monthly cash flow of the organization

Community relations/advocacy

· Communicate with funders/members to keep them informed of the work of the organization and to identify changes in the community served by the organization

· Establish good working relationships and collaborative arrangements with community groups, funders, politicians, and other organizations to help achieve the goals of the organization

· Participate in fundraising activities as appropriate



· Bachelor’s degree


· 5 or more years of progressive management experience in a nonprofit organization or prior Executive Director experience in a nonprofit organization

· Knowledgeable about severe and persistent mental illness and passion for the mission of the organization

This position can be flexible for a candidate who prefers to work 75-80% time. Schedule and compensation can be negotiated. This is an exempt position with expectation that the Executive Director will sometimes work evening and weekends in order to attend Board Meetings and represent the organization at public events. Some responsibilities, ie grant writing, can be outsourced or shared.

To apply for this position:  Please send a cover letter and your resume to  Kelly Powers,  NAMI San Mateo Board Member and Search Committee Chair Kpowers@hotelcouncilsf.org

ABOUT THE National Alliance on Mental Illness (NAMI) San Mateo

NAMI, which was founded in 1974 in San Mateo County by family members of people diagnosed with mental illness, is now the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.  The founding NAMI San Mateo affiliate is dedicated to improving the quality of life for people with mental illness and their families through support, education, and advocacy.

Become a Peer PAL

NAMI Peer PALS LogoPeer PALS are individuals who have experienced their own major mental illnesses, but have achieved a considerable degree of personal well-being and stability. Serving as a friend and mentor, each PAL must have a strong desire to help others and be willing to be assigned for six months to someone who is in the beginning stages of his/her recovery. PALS receive ongoing training and supervision by the Peer PAL Advisor for the duration of the assignment. Pals work four hours per week and are paid $13.50 per hour.


  • Education: Completion of the NAMI Peer-to-Peer Education Course, or equivalent mentor certification
  • Knowledge of client groups and/or issues related to the program area

To be considered for a Peer PAL position please email us at peerpals@namisanmateo.org for more information.

Peer Pal Advisor


The Peer PALS Advisor is a person in recovery who has a background in counseling.  The Advisor works mainly with the Peer PALS Coordinator, and PALS who they see once a month during the PAL trainings.

The Advisor and PAL work together to feel out solutions that address the program standards.  Examples of problems discussed are chronic late visits, “no shows”, and requests for money or services such as moving and cleaning. For example, should peer pals move their peer clients’ belongings from one housing situation to the next? Much depends on the PAL. Are they desiring to assist? Are they physically capable? Are they uncomfortable moving someone’s belongings? Should the peer clients pay them for this service? (No money should be exchanged in Peer PALS). The Advisor and PAL enter into a discussion that examines the specifics of the situation, as all relationships are different.

The Advisor is responsible for:

  • Serving as a resource when PALS have questions or concerns regarding their Peers.
  • Conducting and p monthly training sessions for PALS
  • Working closely with the Coordinator when issues arise.

To be considered as a Peer PAL Advisor please email your resume to:  peerpals@namisanmateo.org